Customer Support and Service

We promise to support you

Providing our customers with first-class support and service is the core of our business:

Our customer-centric approach includes maximizing support and service and minimizing the time it takes to vet (validate) and issue certificates and solve any potential issues or questions for our customers.

A seamless team effort

Our unique setup combines an in-house support team with an in-house vetting team.

Our highly skilled in-house support and vetting team members work closely with our sales team. Together, they are able to hand-carry rush orders and to fast track any time-sensitive inquiries.

The result? Seamless customer experiences and one of the fastest certificate validation processes available.

TRUSTZONE’s organizational structure is flatter, and they offer support in our own language. It just all adds up

Jytte Langhoff, JN Data

Vetting is effective when things need to go quickly

Theis Haubirk, Atea

We speak your language

Complex issues and technical subjects are usually a lot faster and easier to resolve when you can ask and get answers and step-by-step guidance in your native language.

We offer support in both English, German, Spanish, Swedish, Norwegian, Icelandic, and Danish—you get to decide.

We’re here to help

Unsure of how to generate a CSR, how to install and reformat your certificate, or something else entirely?

Our friendly support team is ready to help you over chat, phone, or email.

Contact support

Chat with us

Live chat available during office hours

Email us

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Join us!

We are looking for talented new members to join our growing team.